26 High Street Banchory AB31 5TD
Hardware Stores
Yes I also have the experience of a conversation with the owner! I really do not know why he is in a service oriented business. He has no tact or manners he is simply rude! However his staff are friendly and helpful. My advice is that if he serves you then turn and leave the shop, an argument will be the only conclusion of any attempt to communicate.
This is the worst shop I have encountered for bullying of customers. Our friend, an OAP, left the shop in tears and by the time she got to us she was practically incoherent. She only tried to return a torch which was not working.
When I confronted the owner I could not get a word in edgeways and kept pointing his finger in my face. He wouldn't let me finish a sentence and I said could I finish or I would not come back either. His response was 'please'. Needless to say I left, never to return.